Wastewater & Stormwater User Fees and My Bill
Your wastewater and stormwater fees are included in the bill you receive from Springfield Utility Board (SUB). If you have questions regarding the wastewater or stormwater portion of your bill please call 541.726.3696. If you have questions regarding your overall bill, or the water or electricity portion of your bill, please call SUB at 541.744.3795.
For more information view the current wastewater and stormwater rate brochure.
Frequently Asked Questions:
A good way to check if you have a leak somewhere in your system is to do an overnight meter read. You just write down the reading on your meter before you go to bed for the night (make sure no water gets used over night) Then read the meter again in the morning before you use any water. If the numbers change, you have a leak somewhere. You can also do this when you are going to be out of the house for the day.
Most of the meters in use today have a flow detector on them. This is a small red triangle inside a bubble located under the numbers on the meter. When you are using water, the triangle spins. If you are not running anything that uses water and the triangle is spinning, you probably have a leak.