addresses collection, use, security and access to information that may
be obtained through the use of this web site. This policy covers the following
Collected and How it is Used
Information and Choice
and Correction of Personal Information
and How it is Used
Basic Information Collected
When you visit The City of Springfield web site we automatically collect and store the following
information about your visit:
Protocol Address and domain name used. The Internet Protocol address is
a numerical identifier assigned either to your Internet service provider
or directly to your computer. We use the Internet Protocol Address to
direct Internet traffic to you;
of browser and operating system you used;
and time you visited this site;
The web pages
or services you accessed at this site; and
The web site
you visited prior to coming to this web site.
The information we automatically collect
is used to improve the content and delivery of our web services and to
help us understand how people are using our services and what technology
they use to access our site. We analyze our web site logs to continually
improve the value of the materials and services available on our site
and the ease of accessing them. We make no attempt to link the logs with
the individuals that browse our site
E-mail and Surveys
If during your visit to the City of Springfield web site you participate in a survey or send an e-mail,
the following additional information will be collected:
address and contents of the e-mail; and
volunteered in response to a survey.
We use your email to respond appropriately.
This may be to respond to you, to address issues you identify, to further
improve our web site, or to forward the email to another agency for appropriate
action. Survey information is used for the purpose designated. E-mails
and surveys are public records.
The City of Springfield intends to offer more services online as a means to
improve services and to make them more convenient and accessible. If during
your visit to the City of Springfield web site you access services (e.g. purchase a Building Permit) we will
collect additional information related directly to the service you are
accessing. We will limit the information requested to only that required
to conduct the service. We will not use the information for any other
purpose without your permission.
The City of Springfield may use private vendors to provide online services
as a means to reduce costs and improve services. These vendors are acting
The information that you provide and
we collect is retained in accordance with Oregon Revised Statutes (ORS)
Public Records Policy 192.005 to 192.170 and 357.805 to 357.895. In some
limited cases the information may be exempt from these regulations and
we will identify it as such.
"Personal information" is information
that is readily identifiable to a specific individual. Personal information
includes such things as an individual's name, address, phone number, and
e-mail address. A domain name or Internet Protocol address is not considered
We collect no personal information about
you unless you voluntarily participate in an activity that asks for information
(i.e. sending an email, participating in a survey, or accessing a service).
If you choose not to participate in these activities, your choice will
in no way effect your ability to use any other feature of our web site.
If personal information is requested
on the web site or volunteered by the user, this information is a public
record once you provide it, and may be subject to public inspection and
copying if not protected by federal or state law.
In the State Of Oregon, laws exist to ensure that government is open and that
the public has a right to access appropriate records and information possessed
by state government. At the same time, there are certain limited exceptions
to the public's right to access public records. Exceptions are provided
by both state and federal laws.
All information collected at this site
becomes public records that may be subject to inspection and copying by
the public, unless an exemption in law exists. ORS 192.420 states that
Every person has the right to inspect
any public record of a public body in this state, except as otherwise
expressly provided by ORS 192.501 to 192.505.
In the event of a conflict between this
the state or federal law will control.
The following is a partial list of exemptions
under state and federal law. We will not disclose the following information:
Access and Correction of Personal Information
You can review any personal information
we collect about you through your participation in surveys and online
services. You may recommend changes to your personal information you believe
are in error by submitting a written request that credibly shows the error.
If you believe that your personal information is being used for a purpose
other than what was intended when submitted, please contact us. In all
cases, we will take reasonable steps to verify your identity before granting
access or making corrections. See Contact Information section.
To better serve our users we employ the
use of "cookies" to customize your browsing experience with
the City of Springfield web site. Cookies are simple text files stored on your
computer by your web browser. They provide a method of distinguishing
among visitors to our web site.
Cookies created on your computer by using
this web site do not contain personally identifying information and do
not compromise your privacy or security. You can refuse the cookie or
delete the cookie file from your computer by using your web browser software.
The security and integrity of the City
of Springfield web site are essential for its success both to deliver
services and information and to maintain the privacy of its visitors.
The Information Technology Department (ITD), as developer and manager
of the City of Springfield web site, has the responsibility to safeguard the integrity
of this site. We use a variety of techniques, including but not limited
to authentication, monitoring, auditing, and encryption. Security measures
have been integrated into the design, implementation and day-to-day practices
of the entire ITD operating environment as part of its continuing commitment
to security and protection of privacy.
The City of Springfield web site has links to other web sites. These include
links to web sites operated by other government agencies, nonprofit organizations
and private businesses. When you link to another site, you are no longer
Please read the Website Disclaimer that
addresses other liability issues associated with the City of Springfield web site.
City of Springfield
Web Site Contact Information
To access your personally identifiable
information we collect, if any, or request correction of factual errors
in your personally identifiable information, contact the Information Technology
Fifth Street, Springfield, Oregon 97477 or telephone 541-726-3751 or e-mail our Webmaster account.
You can also contact the Webmaster to
offer comments about the City of Springfield Web Site, or about the information presented in this Privacy