The City of Springfield is responsible for providing administration services to the Metropolitan Wastewater Management Commission (MWMC). For more information on the MWMC please visit www.mwmcpartners.org.

Your wastewater and stormwater fees are included in the bill you receive from Springfield Utility Board (SUB). If you have questions regarding the wastewater or stormwater portion of your bill please call (541) 726-3696. If you have questions regarding your overall bill, or the water or electricity portion of your bill, please call SUB at (541) 744-3795.

For more information view the current wastewater and stormwater rate brochure.

How to Read Your Bill

Frequently Asked Questions:

Q. How is my wastewater bill determined?

A. Your bill is a combined fee which includes a Metropolitan Wastewater Management Commission (MWMC) charge plus a flow-based fee. The flow portion of your wastewater bill is based on units of water consumed. One unit equals 748 gallons. The flow-based fees are determined from actual water meter readings during the winter months (December through April). For May through November, the bills are based on the average of the winter usage or the actual usage, whichever is less. For accounts with fewer than three months usage, bills are based on seven (7) units or actual usage, whichever is less.

Q. How are wastewater fees used each year?

A. The wastewater fees you pay go to build, operate, and maintain Springfield's wastewater collection system and MWMC's regional wastewater conveyance and treatment system. All wastewater must be collected and treated to meet state and federal water quality standards before it is discharged into the Willamette River. Some examples of the work conducted annually include: about 224 miles of Springfield wastewater lines are inspected, approximately 40,000 feet of Springfield wastewater lines are repaired or replaced, and numerous local and MWMC pump stations are operated and maintained. Every year, about 14 billion gallons of wastewater are treated, 6,000 dry tons of biosolids are processed, and over 27,000 water quality tests are conducted to ensure that water quality standards are met. Some of the wastewater fees are also used to construct new facilities and implement a federally-required industrial pretreatment and pollution prevention program.